Lockii customer profile
Lockii customer profile
Lockii customer profile
Lockii customer profile
Lockii customer profile
★★★★★
Trusted By The Best

AI that does the work, not just the talking

Customers chat with an agent that can find their booking, check it against your rules, and change it for them. Your staff get Ask Lockii, an assistant that knows your fleet, bookings, and reports.

Customer Opened Support Chat

now

Payment & billing · Sent a receipt for booking #4790.

Resolved

Customer Opened Support Chat

7m ago

Incident or damage · Flat tyre on the 10k Car Hauler. Photos attached.

Escalated

Customer Opened Support Chat

48m ago

Access, pickup & return · Walked Priya through unlocking the trailer.

Resolved

Customer Opened Support Chat

1h ago

New booking · Booked the 7k 7'x16' Car Hauler for Saturday.

Resolved

Customer Opened Support Chat

1h ago

Booking change · Moved Sam's return to Monday 9:00 AM. He paid $65.70.

Resolved

Your Rental Company

What can we help you with?

Ask about availability, pricing, or your booking, or make changes to your booking and more.

Changes that stay inside your rules

You choose which changes customers can make on their own and which need you. The agent follows the same settings as your booking page, and anything that needs approval lands with your team.

  • Signs the customer in before it touches a booking
  • Checks your change rules and availability first
  • Customers review and pay before anything changes

Ask Lockii instead of clicking around

Every staff member gets Ask Lockii on the web and in the mobile app. Ask about a booking, a unit, or last month's numbers, or ask it to make the change.

  • Call units what you call them, like BK-4 or TR-11
  • Takes you to the right page when you'd rather do it yourself
  • Attach a screenshot or document for context
  • Manage everything you need to with AI
Ask Lockii
Which trailers are down at Burleigh, and who has BK-4 this weekend?I'll check which units are down at Burleigh, then see who has BK-4 this weekend.LoadingFinding stock

Use Lockii from your own AI tools

Connect ChatGPT, Claude, Gemini, or an n8n workflow to your account and work on bookings, stock, and reports from the tools you already use. Support tools get a separate, limited MCP for booking lookups and checkout links.

  • ChatGPT, Claude, Gemini, and coding tools sign in with your Lockii login
  • Intercom Fin gets a limited MCP built for customer support
  • A REST API if you'd rather build your own

AI integrations

ChatGPTAsk about bookings, stock, and revenue from any ChatGPT conversation.Connected
ClaudeLook up and change bookings from Claude on the web or desktop.
Gemini CLIAsk about the fleet and bookings from the terminal with Gemini CLI.
CursorPull live fleet and booking data into Cursor while you build on Lockii.
WindsurfGive Cascade live bookings and stock while you build.
n8nLet your n8n agents read bookings, stock, and payments in a workflow.
Intercom FinLet Fin look up bookings, check availability, and send checkout links.Connected

The right unit, selected at pickup

Lockii uses machine learning to optimize your fleet assignment and bookings. Until pickup, Lockii keeps moving bookings between units so new ones fit, then picks the best unit using more than 140 signals. Operators have seen up to 30% more of their fleet booked.

  • Increase utilisation by up to 30%
  • Increase change request availablity by up to 50%
  • Weighs extension habits, timing, and maintenance

Alex Kim

8:00 AM – 12:00 PM

Sam Carter

9:00 AM – 5:00 PM

Leo Grant

9:00 AM – 1:00 PM

Jo Park

10:00 AM – 12:00 PM

Dan Ruiz

2:00 PM – 6:00 PM

Mia Lopez

8:00 AM – 3:00 PM

Nina Brooks

New
8:00 AM – 4:00 PM

Every AI feature in Lockii

From the first customer question to the maintenance log.

AI customer support

Books, extends, reschedules, and answers questions for customers around the clock, and collects payment when your rules require it.

Ask Lockii for staff

An assistant for your team on web and mobile that reads, updates, and finds anything in your account with the permissions they already have.

AI website editor

Ask for a new section, a landing page, or better SEO, and review the change on your live page before you keep it.

Voice inspections

Talk through a maintenance check and Lockii writes the inspection log against each part you mention.

Machine learning stock assignment

Lockii assigns the best unit at pickup using more than 140 signals, so more of your fleet gets booked and more change requests get approved.

Smart payment recovery

Declined saved-card charges are retried when they're most likely to succeed, using a model trained on millions of payments.

Late return prediction

GPS tracking spots a hire that can't make it back in time and warns the customer before the booking is overdue.

Agentic commerce

Customer MCP and an agentic product feed let tools like ChatGPT find your rentals, check availability, and build a checkout link.

Ask your data

Ask Lockii for revenue, utilisation, demand, or maintenance numbers in plain English instead of building a report.

Give your front desk some help

Start a free trial to use Ask Lockii today, or book a demo and we'll set up AI customer support for your business.

Questions, answered

It can check availability, create bookings, extend or reschedule rentals, look up booking details, send pickup instructions, take issue reports, and collect payment when your rules require it. It works inside your company policies and hands anything else to your team.

Every change runs through the same booking rules your customers use: availability, minimum and maximum booking length, operating hours, change request policies, and payment. The customer is verified before the agent touches their booking. If a request is outside your rules, it escalates instead of guessing.

Ask Lockii is the AI assistant for your staff, available in the Lockii web app and mobile app. Ask it about bookings, customers, stock, maintenance, reports, or settings. It can make changes, take you to the right page, read attached screenshots, and file a support ticket with the Lockii team after you confirm.

No. Ask Lockii works with the signed-in staff member's permissions and locations, so it can only read or change what that person could in the app.

Yes. The User MCP lets AI tools work in your Lockii account after you sign in with Lockii or provide an API key. The Customer MCP gives support tools like Intercom Fin read access to public inventory, checkout links, and booking lookups.

Ask Lockii is available to all staff in the web app. AI customer support is available on request while it's in beta. Contact us and we'll set it up for your business.